By participating in our Loyalty Program, customers agree to the following terms and conditions. Please read them carefully.
1. Eligibility
- Our Loyalty Program is open to all registered customers who make purchases through our website.
- Points are awarded only for successful and completed purchases.
2. Earning Points
- Customers earn loyalty points automatically with every eligible order.
- Points earned may vary based on the product, promotions, and order value.
- Points will be credited to your account after your order is confirmed and not returned/cancelled.
3. Redeeming Points
- Loyalty points can be redeemed during checkout to receive discounts on future purchases.
- Minimum point balance may be required to redeem points.
- Points have no cash value and cannot be exchanged or transferred.
4. Expiry of Points
- Loyalty points are valid for a limited time period, which will be displayed in your account.
- Expired points cannot be reinstated under any circumstances.
5. Modification or Cancellation
- We reserve the right to modify, suspend, or terminate the Loyalty Program at any time without prior notice.
- In case of misuse, suspicious activity, fraudulent behavior, or technical issues, we may revoke or cancel your points or account participation.
- Loyalty points may also be cancelled without prior notice under circumstances that require us to do so, including system abuse or operational reasons.
6. Fair Use
- The Loyalty Program is intended for personal and non-commercial use only.
- Abuse of the program (such as creating multiple accounts or exploiting technical loopholes) may lead to disqualification from the program and forfeiture of points.
7. Discretion
- Final decisions regarding point crediting, redemption, and cancellation will rest with our company.
- We are not responsible for any loss of points due to technical errors or unauthorized account access.
8. Changes to Terms
- We reserve the right to update these terms at any time. Continued participation in the Loyalty Program constitutes acceptance of any updated terms.
